Wholesale Shopping Guide

Welcome to the MASAL Wholesale Shopping Guide. We appreciate your interest in being part of our family of retailers. Here, we have outlined all the necessary information you will need to have a seamless shopping experience with us.

Getting Started

Registration

To start, kindly fill out our Business Inquiries form or reach us through our contact form to apply to become a retailer. There are no stringent requirements or qualifications needed to register.

Placing Orders

Orders can be placed through our website, WhatsApp, or email. Upon logging in to your account on our website, you will have access to view all wholesale prices and process payments seamlessly.

Payment Methods

We accept a wide range of payment options to facilitate a hassle-free transaction experience. The accepted payment methods include:

  • All Credit Cards
  • Apple Pay
  • Zip Payment
  • After Pay
  • Bank Transfer

Inventory and Products

Product Updates

We release 12 to 15 new dresses for each collection every season, with updates coming in winter and summer annually. Keep an eye out for our vibrant and ever-evolving collection.

Pre-orders

Retailers have the privilege to pre-order items not yet in stock, ensuring you can secure the newest designs for your collection.

Pricing and Discounts

Pricing

Our wholesale prices are meticulously set, considering all essential factors including the cost of materials, labour, and taxes.

Discounts and Promotions

Enjoy a range of promotions including:

  • 15% discount available until the end of the year
  • No extra charge for additional changes until year-end
  • Plus-size orders at no extra cost until the end of the year
  • Complimentary Fingertip Plain Veil with every dress purchased until year-end
Communication

Stay informed about our latest promotions through our regular email updates and website notifications.

Shipping

Options

We offer reliable shipping services through DHL Express.

Promotions

Benefit from free shipping on orders of 10 dresses or more.

Returns and Exchanges

Policy

We guarantee free returns for all dresses not matching the ordered specifications and offer exchange services for unsold dresses within the first 3 months.

Process

In case of discrepancies with the dress, MASAL covers the return postage, while retailers are responsible for shipping costs for exchanged dresses.

Support and Feedback

Support Team

Reach out to our dedicated support team for any assistance via:

Feedback

We value your feedback. Share your reviews and experiences at contact@masal.com to help us serve you better.

Marketing Materials

Access promotional materials including images, videos, and texts through Google Drive links shared via email, for styles you purchase. Feel free to use our brand name and logo to promote the products.

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BECOME A RETAILER

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