Wholesale Shopping Guide
Welcome to the MASAL Wholesale Shopping Guide. We appreciate your interest in being part of our family of retailers. Here, we have outlined all the necessary information you will need to have a seamless shopping experience with us.
Getting Started
Registration
To begin, please fill out our Business Inquiries form. You can also use our contact form to apply to be a retailer. There are no stringent requirements or qualifications needed to register.
Placing Orders
Orders can be placed through our website, WhatsApp, or email. When you log in to your account on our website, you can see all wholesale prices and make payments easily.
Payment Methods
We accept a wide range of payment options to facilitate a hassle-free transaction experience. The accepted payment methods include:
- All Credit Cards
- Apple Pay
- Zip Payment
- After Pay
- Bank Transfer
Inventory and Products
Product Updates
We release 15 to 25 new dresses for each collection every season. Updates come in winter and summer each year. Keep an eye out for our vibrant and ever-evolving collection.
Pre-orders
Retailers can pre-order items that are not in stock. This helps you get the newest designs for your collection.
Pricing and Discounts
Pricing
Our wholesale prices are meticulously set, considering all essential factors including the cost of materials, labour, and taxes.
Communication
Stay informed about our latest promotions through our regular email updates and website notifications.
Shipping
Options
We offer reliable shipping services through EMS Express.
Promotions
Benefit from free shipping on orders of 10 dresses or more.
Returns and Exchanges
Process
If there are issues with the dress, MASAL pays for the return postage. Retailers pay for shipping costs for exchanged dresses.
Support and Feedback
Support Team
Reach out to our dedicated support team for any assistance via:
- Email: sales@masal.com
- WhatsApp: https://w.app/masal
- Online chat on our website
Feedback
We value your feedback. Share your reviews and experiences at sales@masal.com to help us serve you better.
Marketing Materials
Access promotional materials including images, videos, and texts through Google Drive links shared via email, for styles you purchase. Feel free to use our brand name and logo to promote the products.